RoomieVide

Terms of Service

Effective Date: April 13, 2026

Welcome to RoomieVide. By creating an account or using the application ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

1. Description of Service

RoomieVide is a household expense management application that helps roommates track shared expenses, contributions, and balances. The Service provides tools for splitting bills, recording payments, managing recurring expenses, communicating within a household, and generating financial reports.

The Service does not provide financial, legal, tax, or accounting advice. All calculations are for informational purposes, and you are responsible for verifying their accuracy.

2. Accounts and Eligibility

You must be at least 18 years old to use the Service. You are responsible for maintaining the security of your account credentials and for all activity under your account.

3. Subscription and Pricing

RoomieVide offers both free and premium tiers:

  • Free Tier: Core household management features including expense tracking, contributions, chat, and basic reporting are available at no cost.
  • Premium Tier: Advanced features including calendar, tasks, grocery lists, and enhanced reporting require a premium subscription. New households receive a 35-day free trial of premium features upon creation.

Premium subscription pricing:

  • Monthly: $4.99 per month
  • Yearly: $39.99 per year

Only one member per household needs an active subscription for the entire household to access premium features.

4. Payment Processing

All payments are processed by Paddle.com Market Limited ("Paddle"), who acts as the Merchant of Record for all subscription transactions. When you subscribe, you are purchasing from Paddle, who then remits payment to us. Paddle handles all payment processing, invoicing, sales tax, and VAT compliance.

By subscribing, you also agree to Paddle's Terms of Use and Privacy Policy.

5. Billing, Renewal, and Cancellation

  • Subscriptions automatically renew at the end of each billing period (monthly or yearly) unless cancelled before the renewal date.
  • You may cancel your subscription at any time from the Subscription page within the app. Cancellation takes effect at the end of the current billing period — you retain premium access until then.
  • You may also pause your subscription, which suspends billing and premium access until you resume.
  • Plan changes (monthly to yearly or vice versa) are prorated.

6. Refunds

Since Paddle is the Merchant of Record, refund requests are handled in accordance with Paddle's refund policy. If you believe you are entitled to a refund, please contact us through the Support page within the app, and we will work with Paddle to resolve your request.

7. Free Trial

New households automatically receive a 35-day free trial of premium features. No payment information is required during the trial. At the end of the trial, premium features become unavailable unless a household member subscribes. No charges are incurred automatically at trial expiration.

8. SMS Notifications

Premium subscribers may opt in to receive transactional SMS notifications (e.g., new expense alerts, billing confirmations, payment reminders) by providing a phone number in their profile settings.

  • By enabling SMS notifications, you consent to receive text messages from RoomieVide at the number provided.
  • SMS notifications are transactional only — we will not send marketing or promotional messages via SMS.
  • You may opt out at any time by disabling SMS notifications in your profile settings, or by replying STOP to any message we send. You will receive a confirmation of your opt-out, after which no further messages will be sent.
  • Message and data rates may apply depending on your carrier plan.

9. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Upload malicious content or attempt to exploit vulnerabilities
  • Misrepresent your identity or impersonate others

We reserve the right to suspend or terminate accounts that violate these Terms.

10. User Content

You retain ownership of all data you enter into the Service (expenses, payments, chat messages, etc.). By using the Service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service to you and your household members.

11. No Guarantee of Accuracy

While we make reasonable efforts to ensure calculations are performed correctly, the Service is provided "as is" and "as available" without warranties of any kind. You are solely responsible for verifying the accuracy of all calculations, balances, and reports generated by the Service.

12. Limitation of Liability

To the maximum extent permitted by law, the Service owner shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Service. This includes, without limitation, financial loss, tax penalties, or incorrect reporting based on calculations generated by the Service.

13. Service Availability

The Service may be modified, updated, or discontinued at any time. We will make reasonable efforts to provide advance notice of significant changes. Scheduled maintenance windows will be communicated when possible.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.

15. Contact

If you have questions about these Terms, please contact us through the Support page within the application.